Frequently Asked Questions

Unlike other inflatable companies, Hero's staffs each and every inflatable with our own employees. WE NEVER ASK YOU TO SIGN A WAIVER THAT PUTS YOU IN CHARGE OF THE SAFETY OF YOUR CHILD OR ALL OF THE CHILDREN AT YOUR PARTY.

We fully staff each inflatable and use only our own staff for artistry (face painting, balloon twisting, and temporary tattoos). We never leave inflatables unattended (even at our own family events). 

Please Note: Our carnival games are typically not staffed by Hero's employees. Due to the primary nature of their use as fundraising items, most of our customers elect to staff them with volunteers.  Staff for carnival games can be provided at additional cost.

It really depends on how much you want, and for how long!  Our minimum party length is 3 hours, and additional time can be added for an additional cost.  If you book more than one of our inflatables or artists, discounts will be applied. Feel free to contact us to request a proposal.

Yes we do.  Once an event has been booked, we require a deposit within 14 days of booking the event in order to hold the equipment.  Events booked within 14 days of the actual event date will require a deposit within 1 day of booking.  Standard deposit is 25% of total event cost.

Unfortunately we do not offer online booking at this time. If you are interested in booking a Hero's 2 Go Event, please contact us via text, phone, or email.

Unfortunately we are not currently offering open play due to the separation of Hero's Party Experience from Axe419.  However, we are working on ways to make open play a reality, and will post updates as more information becomes available.

We're not new, but we're kinda new.  Hero's Party Experience is still offering the same great party experiences that we always have.  However, we separated from Axe419 in 2020 and we're now solely focusing on "Hero's 2 Go" mobile party rentals.  If you want to learn more about the new proprietors of Hero's Party Experience, click here

Hero's and AXE419 are no longer the same company.  The "old" location of Hero's Party Experience is now exclusively AXE419 which offers indoor axe throwing, arcade games, and adult beverages.  Check them out at www.axe419.com